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	Sat, 17 Oct 2026 10:45:07 +0000
X-Echo-Ticket: O202610170767
From: NOC Team <alarms@skyionx.com>
To: advantagesb1409@gmail.com
In-Reply-To:
 <sJcFDiEa0oSqPDJhFARbTxEjVFY4HadSsETfp8pI@nms1.advantagesb.com>
References:
 <HXKwo3BXH8TZsjRPeWtDjdHRUTDYqL92QxuoqstI0@nms1.advantagesb.com>
 <sJcFDiEa0oSqPDJhFARbTxEjVFY4HadSsETfp8pI@nms1.advantagesb.com>
Subject: Re: Device Offline: 10.130.2.129
Message-ID: <echo-1792233905139-kownhqpw@skyionx.com>
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Date: Sat, 17 Oct 2026 10:45:05 +0000
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        <div style=3D"font-family: 'Google Sans', Arial, Helvetica, =
sans-serif; font-size: 14px; line-height: 1.6; color: #1e293b;">
          <div style=3D"margin-bottom: 20px;">
            op
          </div>

          <div style=3D"margin-top: 24px; border: 1px =
solid #e2e8f0; border-radius: 12px; overflow: hidden; background: #ffffff; =
max-width: 600px; box-shadow: 0 1px 3px rgba(0,0,0,0.05);">
            <div style=3D"background: #f8fafc; padding: 10px 16px; =
border-bottom: 1px solid #e2e8f0;">
              <span =
style=3D"font-weight: 800; color: #334155; text-transform: uppercase; =
font-size: 11px; letter-spacing: 0.5px;">Ticket Status &amp; Incident =
Parameters</span>
            </div>
            <table style=3D"width: =
100%; border-collapse: collapse; text-align: left; font-size: 13px;">
              <tbody>
                <tr style=3D"border-bottom: 1px solid=
 #f1f5f9;">
                  <th style=3D"padding: 10px 16px; width: 35%; =
color: #64748b; font-weight: 600; background: #fafafa;">Docket Number</th>
                  <td style=3D"padding: 10px 16px; font-weight: 800; color:=
 #0f172a;">O202610170767</td>
                </tr>
                <tr style=3D"border-bottom: 1px solid #f1f5f9;">
                  <th style=3D"padding: 10px 16px; color: #64748b; =
font-weight: 600; background: #fafafa;">Current Status</th>
                  <td style=3D"padding: 10px 16px;">
                    <span style=3D"display: inline-block; padding: 3px =
12px; border-radius: 100px; font-size: 11px; font-weight: 800; =
text-transform: uppercase; background: #f1f5f9; color: #475569;">
                      Closed
                    </span>
                  </td>
                </tr>
                <tr =
style=3D"border-bottom: 1px solid #f1f5f9;">
                  <th =
style=3D"padding: 10px 16px; color: #64748b; font-weight: 600; background: =
#fafafa;">Site ID / ATM ID</th>
                  <td style=3D"padding: =
10px 16px; font-weight: 800; color: #0f172a;">HP-STCB-GIABNG-B264VSAT</td>
                </tr>
                <tr style=3D"border-bottom: 1px solid=
 #f1f5f9;">
                  <th style=3D"padding: 10px 16px; color: =
#64748b; font-weight: 600; background: #fafafa;">Bank / Customer</th>
                  <td style=3D"padding: 10px 16px; color: #1e293b; =
font-weight: 600;">
                    -
                  </td>
                </tr>
                <tr style=3D"border-bottom: 1px solid=
 #f1f5f9;">
                  <th style=3D"padding: 10px 16px; color: =
#64748b; font-weight: 600; background: #fafafa;">Location / State</th>
                  <td style=3D"padding: 10px 16px; color: #1e293b;">
                    -
                  </td>
                </tr>
                <tr>
                  <th style=3D"padding: 10px 16px; =
color: #64748b; font-weight: 600; background: #fafafa;">Component / =
Issue</th>
                  <td style=3D"padding: 10px 16px; color: =
#1e293b;">Service Call</td>
                </tr>
              </tbody>
            </table>
          </div>

          <div style=3D"margin-top: =
20px; font-size: 11px; color: #94a3b8; border-top: 1px solid #f1f5f9; =
padding-top: 12px;">
            <p style=3D"margin: 0;">You can reply =
directly to this email to add further information or track updates.</p>
            <p style=3D"margin: 4px 0 0 0; color: #64748b; font-weight: =
bold;">Clarify / ECHO Helpdesk Team</p>
          </div>
        </div>
     =20